Mind Over Body Journey
Effective Date: 8Aug2025
Last Updated: 8Aug2025

Introduction

At Mind Over Body Journey ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, participate in our courses, or engage with our community.

Information We Collect

Information You Provide Directly

Account Information: Name, email address, password when you create an account
Purchase Information: Billing address, payment method details (processed securely through our payment processors)
Course Participation: Progress tracking, journal entries, practice logs, and course completion data
Community Participation: Forum posts, comments, direct messages, profile information
Customer Support: Communications when you contact us for help or support
Newsletter/Marketing: Email preferences and engagement data

Information Collected Automatically

Website Usage: Pages visited, time spent, click patterns, referral sources
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: We use cookies to enhance your experience and analyze site usage
Email Engagement: Open rates, click-through rates for our communications

Information from Third Parties

Payment Processors: Transaction confirmations and payment status
Social Media: If you connect social accounts or share our content
Analytics Providers: Aggregated usage statistics and website performance data

How We Use Your Information

Core Business Functions

Process purchases and deliver digital products (books, courses, resources)
Provide access to exclusive member content and community features
Track your progress through healing journeys and practices
Send important updates about your purchases and account

Communication and Marketing

Send newsletters with healing insights and new content (with your consent)
Notify you about new courses, books, or community events
Provide customer support and respond to your inquiries
Share personalized recommendations based on your interests

Website and Service Improvement

Analyze usage patterns to improve our website and course content
Troubleshoot technical issues and enhance user experience
Conduct research to develop new healing programs and resources
Ensure security and prevent fraud or abuse

Legal Basis for Processing (GDPR)

We process your personal information based on:

Contract Performance: To fulfill our obligations in providing courses, books, and services
Legitimate Interests: To improve our services, ensure security, and communicate about our offerings
Consent: For marketing communications and optional features (which you can withdraw anytime)
Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We never sell, rent, or lease your personal information to third parties for their marketing purposes.

Limited Sharing for Business Operations

Payment Processing: Secure payment information with trusted processors (Stripe, PayPal, etc.)
Email Services: Contact information with email service providers for newsletters and course delivery
Analytics: Anonymized usage data with analytics providers to improve our services
Customer Support: Support ticket information with customer service platforms

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your information:

Encryption: All sensitive data is encrypted in transit and at rest
Access Controls: Limited employee access on a need-to-know basis
Regular Audits: Security assessments and vulnerability testing
Secure Hosting: Trusted cloud providers with robust security certifications

Your Privacy Rights

Access and Control

Account Management: Update your profile and preferences anytime
Data Access: Request a copy of the personal information we hold about you
Data Correction: Update or correct inaccurate information
Data Deletion: Request deletion of your personal information (subject to legal requirements)

Communication Preferences

Unsubscribe: Opt out of marketing emails using unsubscribe links
Email Preferences: Customize which types of communications you receive
Account Deletion: Delete your account and associated data

EU/UK Residents (GDPR/UK GDPR)

If you're in the EU or UK, you have additional rights:

Data Portability: Receive your data in a portable format
Processing Restriction: Limit how we use your information
Object to Processing: Object to processing based on legitimate interests
Supervisory Authority: File complaints with your local data protection authority

California Residents (CCPA)

If you're a California resident, you have rights to:

Know what personal information we collect and how it's used
Request deletion of your personal information
Opt out of any sale of personal information (we don't sell your information)
Non-discrimination for exercising your privacy rights

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Enable personalized content and advertising
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

International Data Transfers

If you're outside the United States, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses approved by the European Commission
Other legally recognized transfer mechanisms

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Account Information: Until you delete your account or request deletion
Purchase Records: As required by law for tax and accounting purposes
Course Progress: Until account deletion or as needed for service provision
Marketing Data: Until you unsubscribe or object to processing

Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will:

Post the updated policy on our website with a new effective date
Notify you of material changes via email or website notice
Continue to protect your information in accordance with the updated policy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: weloveyou@mindoverbodyjourney.com

For GDPR-related inquiries, please include "GDPR Request" in your subject line.

This Privacy Policy is designed to be transparent about our data practices while protecting your privacy throughout your healing journey with us.